SCM partners with our clients to achieve measurable results with the highest attention to detail, regardless of program size or complexity. Our service includes:
- Dedicated staff assigned to each account, assuring better communication.
- Uniform claims administration, based on clients' requirements.
- Thorough investigations on all claims, along with plans to bring about prompt resolution.
- Large loss reports provided on a specific periodic basis.
- Strict adherence to reinsurance and excess reporting requirements.
- Ultimate probable cost reserves generally established within 10 days of receipt of a new assignment.
- Mandatory supervisory support for all programs.
Our expertise spans a wide range of lines and program types, including:
- Transportation
- Labor Law
- General Liability
- Habitational
- Property
- Construction Defect
- Professional Liability
- Commercial Trucking
- Personal Lines
- Private Passenger Auto
- Commercial Lines
SCM's propriety claims system provides detailed claim and financial information to give our clients the tools they need for proper program management, including:
- Real time client access to claim information, including claim notes
- Loss Fund maintenance and reconciliation
- 1099 IRS compliance
- Automated check issuance
Our clients call on us to provide a variety of consulting services, including:
- Technical and Operational Reviews
- Claim Reserve Analysis
- Claim Staffing Analysis
- Due Diligence Reviews
- Cost Control Evaluations
- Claim Handling Practice Reviews
The quality of litigation management can make or break a program. At SCM, we pride ourselves in our ability to manage the litigation process. A typical litigation plan includes:
- Identification of all significant activity proposed by defense counsel
- Identification of discovery and motions to be filed
- Dates of completion for each activity
- Detailed budget plan for discovery
Some of the benefits of entrusting your litigation plan to SCM include:
- Mandatory initial, interim and pre-trial reports
- Detailed review of all charges to include audits on a needed basis
- Avoidance of litigation costs through proactive claim administration
- Strategy reviews to incorporate client litigation philosophies in the administration of litigated claims
- Account Manager consultation and program service management support
- Subrogation investigation and recovery
- Special fund filing and recovery
- Central Index Bureau filing on all bodily injury claims
- Every injury claim reported in strict compliance with all recent Medicare reporting requirements
- Monthly loss reporting, in client specific format