SCM partners with our clients to achieve measurable results with the highest attention to detail, regardless of program size or complexity. Our service includes:

  • Dedicated staff assigned to each account, assuring better communication.
  • Uniform claims administration, based on clients' requirements.
  • Thorough investigations on all claims, along with plans to bring about prompt resolution.
  • Large loss reports provided on a specific periodic basis.
  • Strict adherence to reinsurance and excess reporting requirements.
  • Ultimate probable cost reserves generally established within 10 days of receipt of a new assignment.
  • Mandatory supervisory support for all programs.

Our expertise spans a wide range of lines and program types, including:

  • Transportation
  • Labor Law
  • General Liability
  • Habitational
  • Property
  • Construction Defect
  • Professional Liability
  • Commercial Trucking
  • Personal Lines
  • Private Passenger Auto
  • Commercial Lines

SCM's propriety claims system provides detailed claim and financial information to give our clients the tools they need for proper program management, including:

  • Real time client access to claim information, including claim notes
  • Loss Fund maintenance and reconciliation
  • 1099 IRS compliance
  • Automated check issuance

Our clients call on us to provide a variety of consulting services, including:

  • Technical and Operational Reviews
  • Claim Reserve Analysis
  • Claim Staffing Analysis
  • Due Diligence Reviews
  • Cost Control Evaluations
  • Claim Handling Practice Reviews

The quality of litigation management can make or break a program. At SCM, we pride ourselves in our ability to manage the litigation process. A typical litigation plan includes:

  • Identification of all significant activity proposed by defense counsel
  • Identification of discovery and motions to be filed
  • Dates of completion for each activity
  • Detailed budget plan for discovery

Some of the benefits of entrusting your litigation plan to SCM include:

  • Mandatory initial, interim and pre-trial reports
  • Detailed review of all charges to include audits on a needed basis
  • Avoidance of litigation costs through proactive claim administration
  • Strategy reviews to incorporate client litigation philosophies in the administration of litigated claims
  • Account Manager consultation and program service management support
  • Subrogation investigation and recovery
  • Special fund filing and recovery
  • Central Index Bureau filing on all bodily injury claims
  • Every injury claim reported in strict compliance with all recent Medicare reporting requirements
  • Monthly loss reporting, in client specific format